FAQs
Welcome to the HouseRoyalties FAQs page! We've compiled a list of common questions and answers to provide you with quick and helpful information. If you don't find the answer you're looking for, feel free to reach out to our customer support team.
- How can I place an order?
Placing an order with HouseRoyalties is simple. Just follow these steps:
- Browse our website and select the items you wish to purchase.
- Add the items to your shopping cart.
- Proceed to checkout and enter your shipping and payment details.
- Review your order summary and confirm your purchase.
- What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.
- What is your shipping policy?
We offer worldwide shipping. Once your order is confirmed, we will process and dispatch it within 3 business days. Delivery times may vary depending on your location. For more detailed information, please visit our Shipping page.
- What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our Return Policy for detailed instructions on how to initiate a return or exchange. Please note that certain items, such as personalized or used products, may not be eligible for return.
- Do you offer customer support?
Absolutely! Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach out to us through our Contact Us page or by sending an email to support@homeroyalties.com We strive to respond to all inquiries within 24 hours.
- Are your products covered by a warranty?
We stand behind the quality of our products. Many of our items come with a manufacturer's warranty. The specific warranty details can be found on the product page. If you have any issues with a product covered by a warranty, please contact us, and we will guide you through the warranty process.
- Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request. However, please note that once an order has been shipped, it cannot be cancelled or modified.
We hope these FAQs have provided the information you were looking for. If you have any further questions, please don't hesitate to get in touch with us. We're here to help!